Showing posts with label texting. Show all posts
Showing posts with label texting. Show all posts

Saturday, September 28, 2013

4 - Disaster Communication using Social Media - Ashley Burningham



Ashley Burningham

Reference: Preston, J., Stelter, B. (2012, date). In Crisis, Public Officials Embrace Social Media. New York Times.

Theme:

Social media is a powerful and necessary tool in disaster communication.

Summary:
- Hurricane Sandy prompts officials to embrace social media.
-Governor's Twitter feed proves this: 400 messages on Tuesday, 300 on Wednesday, and well over 100 on Thursday.
- Governor responding to messages, he believes social media is highly effective.
- Governor's followers increased from 20,000 to 50,000
- Phone service has been spotty
- People were reliant on texting and social media more than previously.
- Officials embraced social media to spread the word.
- Still participate in press conferences, but simultaneously post to social media.
- Serves as a round the clock press conference.
- Before the storm, they used Pinterest to generate ideas for preparing for disasters.
- "Social media is an integral part of an emergency communication plan."
- Many people don't have access to a television or radio, but most have internet access.
- Power outage prevents use of tv or radio.
- Social media allows information to come straight from the source.

Application to the Lesson:

This weeks lesson was on disaster communication and planning. With this day in age, it has become more apparent that social media is taking over the process of a lot of things. It has become a new tool utilized by officials in getting information out. Because disaster communication involves social media, it is applicable to the lesson this week.

Application to Emergency Services:

In emergency services, the Public Information Officer is in charge of distributing information to the media and public. Because social media is so prevalent today, law enforcement agencies need to take advantage of it.