Andrea Graff
Reference: Lucas, F., Katz, B. (2011). Gone with the wind? Integrity and Hurricane Katrina. New Directions for Student Services. (pp. 89-96).
Theme: Maintaining leadership integrity.
Summary:
Application to the lesson topic:
Integrity is the number one thing people look for in a leader. They need to know that when it comes to a crisis situation they can trust their leaders and there is no doubt as to what they are ordering.
Application to Emergency Services:
During a crisis situation it is important that we as leaders realize that everyone is going to be watching us and turning to us to see how they should be responding. It is up to us to keep our composure and help others to stay calm while at the same time getting things taken care of and making sure things get done.
Reference: Lucas, F., Katz, B. (2011). Gone with the wind? Integrity and Hurricane Katrina. New Directions for Student Services. (pp. 89-96).
Theme: Maintaining leadership integrity.
Summary:
- The number one characteristic that employees and the public want in a leader is integrity.
- To reassure employees and the public during and after a crisis there are some things you should keep in mind. The first is to make sure you keep calm. Emotions are highly contagious maintaining your composure will help to calm panicked people.
- Maintain a sense of humor. Spontaneous humor can help relieve the tension and overcome fear.
- Make sure you listen, it is the key to gaining assistance. And also communicate. "Accurate, timely, and ongoing information sharing is critical to maintain ethical and structural integrity on campus".
- And finally, take care of yourself. Over the days the strengths of the leaders get eroded, taking fifteen to thirty minutes of privacy each day can help to recenter and refocus.
Application to the lesson topic:
Integrity is the number one thing people look for in a leader. They need to know that when it comes to a crisis situation they can trust their leaders and there is no doubt as to what they are ordering.
Application to Emergency Services:
During a crisis situation it is important that we as leaders realize that everyone is going to be watching us and turning to us to see how they should be responding. It is up to us to keep our composure and help others to stay calm while at the same time getting things taken care of and making sure things get done.
