Showing posts with label audience. Show all posts
Showing posts with label audience. Show all posts

Thursday, September 26, 2013

4 - Planning for Spontaneity - Jeffrey Martin

Reference: Horsley, J. (2012). Planning for Spontaneity: The Challenges of Disaster Communication Fieldwork. International Journal Of Qualitative Methods, 11(3), 180-194.
Theme:  The article discusses fieldwork disaster communication, and the apparent lack of research on the subject.
Summary:  the American Red Cross organizes during disaster to communicate with primary public entities, including the media, donors, partner agencies, and those affected by disaster.  There is little or no research on disaster communication in the middle of an event as it unfolds in front of your eyes.  Communication in the field is vastly different from that in a communications center.
·         The need for an organization to protect its image during a volatile time can cause an organization to exert more control over the dissemination of information.
·         The greatest difference between conducting qualitative fieldwork in disasters and in more stable, certain environments is the simple fact that it is a disaster.
·         Flexibility is vitally important at a disaster site in which the setting and circumstances are constantly evolving.
Other reading:  Eisenman, D. P., Cordasco, K. M., Asch, S., Golden, J. F., & Glik, D. (2007). Disaster Planning and Risk Communication With Vulnerable Communities: Lessons From Hurricane Katrina. American Journal Of Public Health, 97S109-S115.
This article discusses communications with the public during Hurricane Katrina.
Application: Communication from within the safety of a command center does not have the same issues of that from the field.  For those managers and leaders performing actual fieldwork, there needs to be an understanding that it is a very dynamic and possibly hostile/dangrerous environment from what they may be used to.